Symbion Healthcare

At Symbion, we realize every surgical facility is different. But one thing that never changes is our commitment to clinical excellence. In each of our facilities, you’ll find a culture that encourages and rewards the highest level of quality.

Because we believe what isn’t measured can’t be improved, each facility’s progress is benchmarked against standardized quality indicators. Additionally, Symbion offers a number of programs and resources designed to supplement local quality efforts and share best practice information throughout our network. Those efforts include:

Accreditation – Symbion’s quality assurance team works with each of our facilities to attain voluntary accreditation from national quality monitoring organizations such as the Joint Commission or the Accreditation Association for Ambulatory Health Care.
Annual Medical Directors’ Symposium on Best Practices – Attended by medical directors from each of the company’s facilities, the annual meeting provides an opportunity for facilities to share information on patient safety standards and discuss other issues facing short-stay surgical facilities.
Physician Quality Council – Founded in 2001, the 15-member council of physicians and administrators meets quarterly to review benchmark data, evaluate common issues, share information and make policy recommendations as needed.
Satisfaction Surveys - Our focus on quality extends from the operating room to the front desk. We help our centers maintain a patient-friendly environment with a strong focus on customer service and patient satisfaction, which includes regular satisfaction surveys. By consistently monitoring feedback from both patients and physicians, we’re able to make improvements and share best practices throughout our system.

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